If you want to be a good professional, you have to possess and use many competencies and abilities in your workplace and daily business life. No matter if you are a manager or an employee, there are some basic skills you need to do your work in an effective and professional way. Good professional skills are numerous. But there are some key and basic skills that every good professional needs, no matter of the business field and job description.
Table 3 Comparative profiling tools Understanding cultural norms and diversity is just as important as understanding individuals. Dreher and Macnaughton 21 contend that cultural competence is really nursing competence. As communities become more diverse, it is important that leaders adopt strategies to teach, provide feedback, and motivate persons from different cultural backgrounds and different skill mixes.
Leadership mentoring bridges the regulatory and subjective aspects of human resources management through the pairing of experienced leaders with novice leaders.
To illustrate a type of mentoring, Montgomery 22 presents a descriptive method whereby an experienced professor mentors a doctoral student in the needed leadership and administrative experiences.
The mentoring of new critical care managers by the chief nursing officer should occur over time and is enhanced through the resolution of increasingly complex situations. Because of the rapidly changing external environment, it is increasingly important to understand how leaders anticipate and implement change.
The Del-phi method is a process in which a questionnaire is distributed to experts who independently complete it; the results are evaluated to determine the likelihood that certain events may occur.
Critical care nurses can use this evidence-based information to educate each other about change. This concept was first discussed by Skewhart 28 in and then made famous in the s when Deming encouraged the Japanese to adopt it to promote continuous quality improvement.
Understanding why nurses resist or accept change enables a leader to communicate why change is necessary and to mentor others through the change process. Previous Section Next Section Managing Revenue and Expenses International studies indicate a global need for financial education for nurse-leaders.
Nurse-managers must have basic knowledge of financial management. Interpreting financial statements, understanding performance ratios, and recognizing the time value of money are essential when financial forecasts and cost implications for business plans are being estimated.
To compile a capital budget, managers must understand the financial implications of leasing versus purchasing, the expected useful life of equipment, and estimated maintenance costs. Understanding how to calculate a return on investment when proposing new technology, such as computerized documentation systems, enables critical care leaders to conduct cost analysis of different systems and options.
This collaboration is crucial to budget planning. It is important to know the cost per unit of service so that staff and supplies increase as the number of patients increases.
Knowledge of expiring supplier and provider contracts helps leaders anticipate the effects of budgeted rates and numbers of patients. Previous Section Next Section Managing Technology and Equipment A basic understanding of information technology is essential for critical care leaders.
Nurses who have mastered technology can devise technological interfaces to gather statistical data that assist in efficient management of critical care units. Technologically savvy nurses can use Web technology to make educational materials and programs, such as videoconferencing and Webcasts, easily accessible for patients and clinicians.
Critical care nurses can use software on their wireless personal digital assistants to look up, verify, and calculate medication dosages or concentrations of intravenous infusions to reduce medication errors.
Wireless personal digital assistants and laptops improve fast and efficient communication. Technological advances surround critical care nurses and nurse-managers.
Previous Section Next Section Summary Each organization has unique operational issues and managerial supports. To successfully overcome the challenges faced by an organization, nurse-managers must work with supervisors to hone the necessary leadership skills. Previous Section Next Section Communication Skills Communication occurs through speech, nonverbal signals, and written documentation.
It is essential that leaders disseminate and interpret information quickly and accurately. · Personal and professional development is a systematic series of actions by which a person enhances the quality and germane of professional services and personal life as well.
Arrange a career development program for employees for future enhancement. The first progression is timberdesignmag.com Good time management requires an important shift in focus from activities to results: being busy isn’t the same as being effective.
(Ironically, the opposite is often closer to the truth.) (Ironically, the opposite is often closer to the truth.)timberdesignmag.com Personal effectiveness means making use of all the resources (both personal and professional) you have at your disposal (i.e.
your talents, strengths, skills, energy and time) to enable you to master your life and achieve both work and life timberdesignmag.com://timberdesignmag.com · Developing Management Skills is designed to help you actually improve your personal management competencies--to change your behavior.
This book, therefore, serves more as a practicum or a guide to timberdesignmag.com Skills/MANAGEMENT. Essential Skills for an Excellent Career. 24,, people each year use this site to learn the management, leadership and personal excellence skills they need for a happy, successful timberdesignmag.com://timberdesignmag.com The Personal and Professional Skills Required For Effective Management and Leadership.
Personal and professional development is a systematic series of actions by which a person enhances the quality and germane of professional services and personal life as well.